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For drivers

You were driving. Know your rights.

As a driver, you can claim Accident Benefits from your own insurer, even if the crash was your fault. Notify your insurer within 7 days of the accident, or as soon as reasonably possible.

The question most drivers ask
Can I claim if the accident was my fault?
Yes
✓Accident Benefits in Ontario do not depend on who caused the crash
✓Medical, rehabilitation and attendant care are in every policy
✓Being partly at fault does not remove your right to claim
Not sure where you stand? Tell us what happened, free and with no obligation.
As a driver

What your claim can cover

Medical, rehabilitation and attendant care are in every policy. For everything else, it depends on when your policy was bought, not when your accident happened.

When was your policy bought?
Your policy keeps the same Accident Benefits coverage.
Medical and rehabilitation benefitsCovered
Attendant careCovered
Income replacement or non-earner benefitsCovered
Visitor expenses and damaged personal itemsCovered
These benefits remain available under your policy, subject to eligibility.

Policies bought before July 1, 2026 keep their coverage when renewed, unless you agree to changes in writing.

Situations we see with drivers

Every driver’s situation is a little different

You caused the crash

Accident Benefits are no-fault. Your own insurer covers medical, rehabilitation and attendant care benefits whether or not the accident was your fault.

You were driving someone else’s car

If you have your own auto insurance, you claim through your insurer. If not, you may be covered under another policy as a spouse, dependant, or listed driver. Otherwise, you may claim through the insurer of the car you were driving.

You have workplace health benefits

Since July 1, 2026, your auto insurer generally pays first for medical and rehabilitation expenses, except medication. Your workplace benefits may still cover expenses not paid by your auto insurer.

You were driving for work

Your injuries may fall under WSIB, Ontario’s workers’ compensation system, instead of auto insurance, even if you were driving your own car. Accident Benefits and WSIB generally do not both apply, so the first step is to find out which one covers you. Tell us what happened and we will help you sort it out.

Common mistakes that limit compensation

What you do in the first few days can affect your claim.

01
Delaying medical assessment and treatment
02
Trusting the insurer to "take care of everything"
03
Insufficient documentation of physical and psychological injuries
04
Missing strict Accident Benefits deadlines
05
Accepting early settlements without understanding the long-term impact
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How VIA Legal helps drivers

Free, plain-language consultations
No legal jargon, just clear answers to your questions.
Accident Benefits claims and disputes
We file your claim, follow up, and push back when needed.
Insurer communication, handled
We speak with the adjuster on your behalf.
The legal process, off your plate
You focus on recovery. We manage the rest.
Questions drivers ask

What should I do after a car accident in Ontario?

Get medical care first. Notify your own auto insurer within 7 days, then return the application within 30 days of receiving it. Keep receipts and a record of every call with the insurer.

Can I get Accident Benefits if the crash was my fault?

Yes. Accident Benefits in Ontario are no-fault, so you can claim regardless of who caused the crash.

What happens if you hit a pedestrian in Ontario?

Stay at the scene, call for help and report the collision to the police. The pedestrian can claim Accident Benefits. If they have no auto insurance, they can claim through the insurer of the car that hit them. You may also claim Accident Benefits for your own injuries.

Do I claim from my insurer or the other driver’s?

Accident Benefits come from your own insurer, regardless of fault. A claim against the other driver is a separate process.

Driving when it happened?

Free review of your benefits, even if the crash was your fault.

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